Frequently Asked Questions

Civara Jewels is a fine jewellery atelier specializing in hallmarked 18-karat gold and certified diamonds. All atelier visits and consultations are strictly by appointment.

Because every piece is crafted to order, we do not operate an online cart or automated checkout. Every commission begins with a personalized consultation.

Standard crafting turnaround is 2 to 3 weeks from the date of deposit or final drawing confirmation.

Rushed ceremonial orders can be prioritized upon request depending on bench capacity.

We offer one complimentary ring resizing within the first 12 months of purchase. Resizing takes 5 to 7 business days.